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Tasting Room Wine Educator

Napa, California
A Tasting Room Wine Educator role is open at Stag's Leap Wine Cellars in Napa, CA.

Ste. Michelle Wine Estates is a premium wine company that is proud to call the greater Seattle area our home. We are a collection of distinctive wine estates, including Stag's Leap Wine Cellars, and maker of some of the finest wines in the world because we value our vineyards and the art of winemaking. This focus has resulted in our ability to offer our consumers extraordinary and distinctive wines from some of the best regions in the world.

Do you love wine and want to talk about it? If you have superior customer service skills, are skilled in hospitality and want to work with an amazingly dynamic team, join our tasting room team at Stag's Leap Wine Cellars! This role will conduct informative tasting experiences including guided tours with the ability to convey knowledge of wine and the wine industry. This full time role is eligible for $725 sign-on bonus and seasonal hires are eligible for a $500 sign-on bonus.

Tasting room employees are the public relations ambassadors of the company. As such, tasting room personnel provide a warm welcome to all guests and provide a beyond-expectations experience, allowing guests to sample and purchase wine and merchandise. As a liaison between Stag's Leap Wine Cellars and the public, tasting room employees must demonstrate warmth, a sense of integrity, efficiency, and a growing knowledge about our wines. Successful members of the tasting room team will consistently display a positive, unflappable, can-do attitude at all times while providing excellent and accommodating customer service to each and every guest that visits our winery.

Our Tasting Room Wine Educator job responsibilities include:
  • Host wine and tasting experiences, including wine and food pairings, both in the Tasting Room and at remote on property locations.
  • Conduct informative tasting experiences including guided tours with the ability to convey knowledge of wine and the wine industry.
  • Drive revenue by selling wine, merchandise, tasting, and memberships to guests.
  • Provide accurate information about the company/winery, wine club and mailing list to all guests.

Position Requirements:
  • At least three years of customer service and/or sales experience
  • Previous hospitality and/or wine industry experience preferred
  • Outstanding knowledge and interest in wine - Stag's Leap wine knowledge preferred
  • WSET Certification preferred
  • Ability to work in a fast-paced, changing environment, while multi-tasking
  • Must be flexible and available to work varied hours/days of the week
  • Must be at least 21 years of age

Your Compensation:

$21.30 - $27.70 per hour based upon relevant experience.

At Ste. Michelle Wine Estates we believe in paying our employees equal pay for equal work. Individual offers are made dependent upon a candidate's prior experience and education level as it pertains to the role.

Benefits of working with Ste. Michelle Wine Estates:

Our Total Rewards programs are designed to attract, motivate, and retain talented, curious people with a passion for innovation, collaboration, continuous improvement, and growth. We offer leading programs that inspire and reward superior performance and foster an inclusive, diverse, and healthy workforce.
  • Health Care Coverage including medical, dental, vision & prescription - eligible on date of hire for full-time employees
  • Paid Vacation & Holidays
  • 401(k) with Employer Match and Supplemental Contribution
  • Employee Wine Discounts

Culture at Ste. Michelle:

We Challenge: We are driven to succeed in everything we do, and we challenge ourselves and our team to perform at the highest level.

We Care: We put people first - our team, our consumers, our customers, our communities.

We Collaborate: We believe there is nothing we can't accomplish - together - and we believe lifting up those around us is essential to achieving both individual and collective success.

Harvest your potential, Uncork the possibilities! If you are interested in our Tasting Room Wine Educator job at Stag's Leap Wine Cellars in Napa, CA please apply now.

Ste. Michelle Wine Estates is an equal opportunity employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, sexual orientation, disability, gender identity, protected veteran status, or other protected class. For more information, see the EEOC's " Equal Employment Opportunity is The Law " poster.