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Manager, Change Management

Miami, FL
What You Need To Know

Established with the combination of Southern Wine & Spirits of America, Inc. and Glazer's Inc., Southern Glazer's Wine and Spirits, LLC (Southern Glazer's) is North America's largest wine and spirits distributor and the preeminent data insights company for alcoholic beverages. The Company has operations in 44 U.S. states and the District of Columbia, Canada, and the Caribbean, distributes more than 150 million cases of wine and spirits annually, and employs more than 20,000 team members.


As the Change Management Manager, you will play a key role in the design, implementation, and accelerated adoption of Southern Glazer's Wine and Spirits' strategic change initiatives. This role will focus on changes to organizational structure, business processes, systems, and technologies. The primary responsibility of this role will include creating and implementing change management strategies; developing stakeholder maps/change management plans; drafting effective communications; developing implementation/training plans and materials; and partnering with fellow OSM team members, business leaders, and project teams to support the "people side" of successful project execution.

Primary Responsibilities

Support OSM project leads and strategic project owners with developing and implementing key change management assessments and deliverables.

Act as a coach to company and project leaders, educating them on change management to help them fulfill the role of change sponsors / agents.

Partner with project / business unit / functional managers in understanding their change needs and provide recommendations for change management strategies.

Support project teams in mobilizing a change management workstream and developing stakeholder analyses and associated change management plans.

Additional Primary Responsibilities

Minimum Qualifications

Bachelor's degree focused on Business Administration/Management, Communications or related discipline in addition to a minimum of five years managing change management engagements, and/or accelerating adoption of large-scale organizational/business change, preferably in a management consulting capacity or corporate strategy department

Change management certification or designation desirable but not required

Experience and knowledge of change management and principles, methodologies, and tools

Exceptional communication skills (written and oral) to facilitate large meetings and communicate with all levels of the organization

Excellent active listening skills in order to identify risks and/or resistance to organizational changes

Physical Demands

  • Physical demands with activity or condition for a considerable amount of time include sitting and typing/keyboarding using a computer (e.g., keyboard, mouse, and monitor) or adding machine
  • Physical demands with activity or condition may include occasional to rare amount of time include walking, bending, reaching, standing, and stooping
  • May require occasional lifting/lowering, pushing, carrying, or pulling up to 15lbs

EEO Statement

Southern Glazer's Wine and Spirits, an Affirmative Action/EEO employer, prohibits discrimination and harassment of any type and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Southern Glazer's Wine and Spirits provides competitive compensation based on estimated performance level consistent with the past relevant experience, knowledge, skills, abilities and education of employees. Unless otherwise expressly stated, any pay ranges posted here are estimates from outside of Southern Glazer's Wine and Spirits and do not reflect Southern Glazer's pay bands or ranges.