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Senior Manager, Customer Solutions, Wal-Mart & Sam's Club

Bentonville, AR
Position Title: Senior Manager, Customer Solutions, Wal-Mart & Sam's Club
Location: Arkansas, Remote

Careers that unlock the magic of human connection

Who we are

Pernod Ricard is a global premium spirits and wine company. We're the team behind leading brands such as ABSOLUT® Vodka, Jameson® Irish Whiskey, Malibu®, Kahlúa® Liqueur, Beefeater® Gin, and Avión™ Tequila, as well as many more superior wines and exquisite champagnes!

Working at Pernod Ricard is all about igniting conviviality in that all that we do. Derived from the French word, convivialité means human connection, authenticity, friendly, and jovial. Conviviality is energy and spirit with a splash of je ne sais quoi and is a core philosophy around how we live and work at Pernod Ricard. Here, we are team players, dream makers, trailblazers, movers and (cocktail) shakers. We have a passion for living life to the fullest, making a new friend every day, and realizing our potential as people and as a business!

The salary range for this role, based in Arkansas is $112,400.00 to $ 140,500.00 , range will vary if outside of this location. Base salaries are determined during our interview process, by assessing a candidate's experience, skills against internal peers and against the scope and responsibilities of the position.

Position Summary

This position is dedicated to adding value to Customer and Pernod Ricard USA (PRUSA) by managing the Spirits Category business plan while assuring PRUSA business goals are met. The role will be responsible for supporting all Category Management responsibilities for the Customer account through the analysis of scan data, consumer insights, and industry trends to help uncover opportunities to drive sales and defend against competitive threats. The position may include some travel to key markets to review business performance, program opportunities, and assist markets in reaching goals within the Chain. Position will act in an independent advisory role but will be dedicated to working against supporting the retailer's Category Management initiatives and will work closely with the Buying team.

Key components/skill sets needed include

  • Category Management Knowledge: Ability to develop category strategies and go-to-market standards to provide insights of Consumer dynamics and provide recommendations to grow retailers business.
  • Commercial Knowledge: Understanding of both retailer and distributor/wholesaler needs. In addition, broad understanding of marketplace dynamics, and previous experience in Bev Alc environment. Take part in the integration and planning between HQ and field as well as distributor to develop analysis and fact based tool kits to move business forward via category management processes.
  • Analytical: Ability to gather, synthesize, analyze, and present data from multiple systems/sources (examples: Retail Link, Nielsen, Spectra, HH Panel, Account Sold, Shipment, Depletion, etc.) - Working knowledge of space management tools, ( ProSpace or Spaceman). - Working knowledge of market research techniques and approaches.

  • Major Responsibilities / Accountabilities

  • Proactive management analytics in support of providing category insights and recommendations to assist in growing category sales.
  • Manage the analysis and development of Category Planogram Process to maximize category sales.
  • Provide ad hoc support to Buying team in terms of regional analyses, pricing analyses and special projects.

  • Key Competencies and Qualifications

    -Education: Requires Bachelors Degree, MBA preferred.

    -Experience / Background: Typically requires 7+ years of previous category sales analysis experience, in a wine and spirit sales environment preferred but not required. Previous experience in supporting the assigned account strongly preferred.

    -Required Skills/Competencies: A successful individual will demonstrate exceptional skill in critical thinking and communication, as well as a high level of data analysis, problem solving and analytical reasoning. Ability to organize and manage work to achieve results and track performance so that problems are detected early or prevented entirely are key competencies for success.

  • Must possess strong Computer skills with a proficiency in MS Office - Excel, PowerPoint, Word, and Outlook.
  • A successful individual will demonstrate strong Nielsen / IRI analytical skills, Spaceman and other Category Management software application skills and have category management background.
  • A successful individual will demonstrate excellent verbal and written communication skills, as well as outstanding aptitude for time management.

  • Working Conditions

  • Travel to customer sites and field level surveys is sometimes required.

  • Ready to work with spirit? Read on...

    Life and perks at Pernod Ricard

    Proud to belong - Just as we help to create moments that matter for our customers, we lead by example every day...bringing our whole self to work and building bonds that celebrate the human spirit, diversity, and foster deep connections.

    Empowered to soar - We set high expectations and seek to get the most out of life. Through flexibility and a hybrid workstyle, as well as unique learning opportunities, generous tuition reimbursement, and one-of-a-kind learning programs, we passionately grow our skillset.

    Committed to care - We are deeply committed to the long-term sustainability of our people, our industry, and our planet. We call this return on responsibility. From environmental sustainability to supporting local communities, our commitment is steadfast.

    Inspired to dream - We treasure new experiences and are proud to develop as people, not job titles. From rich immersive learning programs in Paris to exciting high-profile events, we blend a love of exploration into all that we do.

    Our hybrid work style

    At Pernod Ricard North America, our work philosophy celebrates the magic of human connection with the flexibility needed to provide one's most meaningful contribution. Our hybrid teams will work remotely the majority of the time and unite on-site two days per week or 40% of the time. Our team is empowered to start and finish their day at a time that works best for their lifestyle with the whole team available during the core hours of 10am-3pm.

    Plus, great benefits and perks to toast to a life filled with support including:

  • Competitive compensation including performance bonuses
  • Domestic & international career development opportunities
  • Competitive paid time off plan + wellbeing days
  • Medical, dental, vision and life insurance
  • Product allowance to enjoy on Pernod Ricard products
  • Gym reimbursement
  • Employee Assistance Program
  • BetterUp Care wellness benefits including nutrition, sleep, executive coaching, etc.

  • And much, much more! Check out to view our extensive people programs and support.

    Pernod Ricard USA is an Equal Opportunity Employer. It employs qualified individuals based solely on ability, training and experience, and does not and will not, discriminate for or against any employee or applicant for employment or promotion based upon actual or perceived race, color, religion, sex, age, disability, national origin, citizenship, marital status, sexual orientation, gender identity, genetic information, military service or any other classification protected by law. Offers will be subject to United States local terms.

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